Terms and conditions



1.    The Offer consists of twenty per cent (20%) off the DHL Express Published Tariff Rates for the following import/export products:

(i)            DHL Express Worldwide (doc);

(ii)           DHL Express Worldwide (non doc)

(iii)          DHL Express 9.00; and

(iv)         DHL Express 12.00,

which are shipped between 1st January 2015 until 31st December 2015 (‘Offer Period’). This Offer is only available to New Zealand Eligible Businesses.

2.    In the case of an existing DHL Express account holder, (‘Existing Customer’), the Offer will not involve an additional discount, but can replace the existing rates if mutually agreed in writing by the Existing Customer and DHL Express.


3.    At the expiration of the Offer Period, DHL Express reserves the right to adjust applicable rates in accordance with the DHL Express annual general price increase (‘GPI’).


4.    Additional charges for value-added services apply, and are not part of the Offer.


5.    The Offer excludes all surcharges, government duties and taxes (including GST), the fuel surcharge, oversize/overweight surcharge and remote area surcharge.


6.    DHL Express reserves the right to review, amend or withdraw the Offer at any time     during the Offer Period.


7.    For further information, please contact DHL Customer Service on 0800 800 020 for a detailed all inclusive price quotation incorporating all applicable surcharges for DHL Express services.


8.    The Promoter is DHL Express (New Zealand) Limited CN89145, C/O Level 5, 15 Bourke Road, Mascot NSW 2020, Australia. Telephone: +61 02 9317 8078.


9.    The DHL Express global terms and conditions of carriage apply to all shipments sent in connection with this Offer, and can be found on the DHL website http://shipping.dhl.co.nz/terms--conditions-11263QG-2419751.html.


10.  The Promoter collects personal information of authorised representatives of Eligible Businesses in order to conduct the Promotion and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors, service providers, Prize suppliers and, as required, to Australian and New Zealand regulatory authorities. Entry is conditional on providing this information. The Promoter may, for an indefinite period, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the authorised representative. A request to opt out, access, update or correct any personal information held by DHL in connection with this Promotion by an authorised representative of an Eligible Business, should be directed to the Promoter’s Privacy Officer, C/- The DHL Legal Department, PO BOX 484 MASCOT NSW 1460 or via email to privacy_express@dhl.com.au.